Privacy Policy

Hometown Roofing & Exteriors (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, interact with us on social media, or provide us with your personal information, such as through our lead forms, quotes, or service requests.

By using our services or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and physical address when you request a quote or contact us for our services.
  • Demographic Information: Information such as your age, gender, and preferences, which may be used to better understand our customer base.
  • Technical Information: Data such as your IP address, browser type, operating system, and device information when you visit our website.
  • Communication History: Records of communications with you, including email correspondence, messages, and phone calls.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To Provide Services: To respond to your inquiries, provide quotes, perform roofing services, and manage your account.
  • To Improve Our Services: To enhance your experience, improve our website, and better understand your needs.
  • To Communicate with You: To send you updates, reminders, and promotional materials, provided you have opted into such communications.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third-party service providers who assist us in delivering our services, such as payment processors, marketing platforms, or IT support.
  • Legal Requirements: When required by law, regulation, or legal process, we may share your information with relevant authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices and Rights

  • Opt-Out of Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
  • Access and Correction: You have the right to access, correct, or delete your personal information. To do so, please contact us using the information below.
  • Do Not Track Signals: We currently do not respond to “Do Not Track” signals sent by web browsers.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent, but some parts of the website may not function properly without them.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Hometown Roofing & Exteriors
    • 5824 W US Hwy 40, Greenfield, IN, 46140
    • 317-747-0205
    • office@hometownrfg.com